Assistant General Manager

Company: Chook
Location: Chicago
Posted on: January 23, 2025

Job Description:

Chook Charcoal Chicken Fall 2024Assistant General ManagerOur Assistant Managers work alongside the GM of our shops and help with maintaining the food quality, staff development, and energy of the shops - we're looking for someone that takes on our model of Servant Leadership. They're hands-on, working shifts alongside their teams while training and coaching as well as representing Chook to our community and engaging with all our guests (that they quickly turn into regulars).Chook has made a commitment to diversity, equality, and inclusion.Chook has three core values, what we call our "Why's," and our general managers are at the forefront of being sure they're lived out with our teams and in our shops:

• Creating Experiences: exceptional guest experiences; fast casual with a fine dining finesse; creating connections through a smile, hello, or conversation. We're inviting guests into our homes and want to treat them like family.
• Creating Opportunities: building, coaching, & developing our Peeps; creating and maintaining a one-house mentality with our teams - we share in the spoils together; providing sound economic opportunities for all stakeholders (Peeps, suppliers, guests, & communities).
• Creating Change: showing that good food can have a positive impact on our environment and communities; being a good steward for the planet by managing waste diversion and seeking opportunities to improve; being a good neighbor engaging with our community.Reports to: General ManagerFull-Time: (45+ hours/week)Salaried: $60,000-$63,000 DOEWe encourage all applicants to apply to their local shop to help engage with the community. We also encourage our employees to use public transportation, bikes, and/or walk whenever possible.Availability: Scheduled as a regular employee with weekend and night availability preferred.Performance Expectations:

• Provides positive leadership to the entire staff.
• Ensures staff are on time and ready to work when General Manager is not present. Alerts GM asap if staff is late or does not arrive.
• Proper cash handling skills.
• Successful key and alarm management.
• Acts as a representative of the Chook brand while in or out of the restaurant.
• Communicates clearly with guests, staff, managers, and ownership in a timely manner.
• Trains and guides staff to follow standards of Chook.
• Builds a clientele of regulars from within and outside of the immediate community.
• Punctual for all scheduled shifts and work events.Preferred Experience:
  • 1-2 Years of leadership experience within the Kitchen or FOH.
  • Effective written and speaking skills.
  • Enjoys sharing passion for food and hospitality with others.
  • High tolerance for stressful situations.
  • Ability to solve problems with a mindful approach to people, planet, and profit.
  • Experienced in training staff in multiple roles throughout the restaurant.Personal Characteristics:
    • Successful Shift Leaders will embody the values of Chook.
    • Leads by example while working with others.
    • Organized and punctual work ethic.
    • Desire to learn about food and share with guests and teammates.
    • Ability to plan well for daily duties and prepare for future events or opportunities with care.
    • Self-aware with a desire to constantly improve oneself.
    • Positive and patient personality.
    • Ability to connect with and lead people from multiple walks of life.
    • Strong sense of ownership in every task, job, or role performed.
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Keywords: Chook, Carol Stream , Assistant General Manager, Executive , Chicago, Illinois