Remote Member Concierge

Company: VirtualVocations
Location: Naperville
Posted on: November 2, 2024

Job Description:

A company is looking for a Remote Member Concierge for candidates in Arizona and Florida.

Key Responsibilities

Handle 18-30 inbound calls daily regarding enrollment inquiries, claims, and benefits
Return voicemails and follow up on enrollment and application statuses
Provide personalized support for members with renal disease in Medicare-based plans

Required Qualifications

2+ years of call center experience
Knowledge of Medicare Advantage
Bilingual in Spanish (required)
Ability to work Saturdays as needed
High School Diploma or GED

Keywords: VirtualVocations, Carol Stream , Remote Member Concierge, Hospitality & Tourism , Naperville, Illinois

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