2025-2026 Yearlong Technical Writing and Quality Control Intern

Company: Disability Solutions
Location: Chicago
Posted on: January 23, 2025

Job Description:

DescriptionChicago Transit Authority is the second largest transit system in the country! Our college internship program offers summer and year-long internships that provide students with valuable work experience, professional development, and mentorship. Students receive exposure to the discipline of the workplace and are guided by subject matter experts who assist them in acquiring the skills, knowledge, and experience needed to perform in today's technically demanding careers. Interns at CTA work in a range of departments across the authority.Our internships are project-based; therefore, the skills that we seek vary based on the needs of the projects during each term. All majors are welcome to apply, but please see education experience/requirements for specifics about what disciplines each internship project is seeking. Internships are part-time (15 hours a week) during the school year and full-time (40 hours a week) during the summer.In this role within the Training and Workforce Development (TWD) department's Learning and Support unit, interns will:

• Assess and research CTA records retention policy and TWD SOP and bulletin archival history.
• Develop an archival indexing strategy to improve current records and filing system, including digital and paper-based extant records.
• Audit and reorganize records according to best practices for records retention policy
• Prepare records for CTA Records Retention Center.Primary work location for this role: CTA Headquarters (567 W. Lake Street, Chicago Illinois 60661)QualificationsEducational Experience/Requirements:
  • Preferred Major(s): Technical Writing, Information Design, Library Science
  • Preferred Level of Education: College senior and above
  • Required enrollment status: Full-time (as defined by your academic institution) in a degree program at an accredited college or universityPhysical Requirements:
    • The demands associated with the normal office environment
    • Must be able to comply with office policy to work on-site twice per week
    • Light physical activity, including walking outdoors and climbing stairs
    • Ability to lift up to 10 lbsKnowledge, Skills and Abilities:
      • Strong Microsoft Office and computer skills.
      • Excellent verbal and written communication skills
      • Good analytical and critical thinking skills.
      • Proficient organizational skills with attention to detail
      • Good project management skills.
      • Understanding of Information management.
      • Acquired understanding of research.
      • Knowledge of Information Designing, Indexing, or Archiving.
      • Good understanding of Cataloging.Additional DetailsFinal salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.Applicants, if hired,must comply with CTA's residency ordinance.CTA IS AN EQUAL OPPORTUNITY EMPLOYERNo employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

Keywords: Disability Solutions, Carol Stream , 2025-2026 Yearlong Technical Writing and Quality Control Intern, IT / Software / Systems , Chicago, Illinois