Experience Designer Specialist

Company: Loyalty360
Location: Chicago
Posted on: February 1, 2025

Job Description:

Category/Area of Expertise: Product ManagementJob Requisition: 413216Address: USA-IL-Chicago-300 South Riverside PlazaStore Code: User Interface/User Experience (5157912)Primary PurposeWe are seeking a talented designer to join our Experience Design team. A successful candidate will be a collaborative and eager contributor, execute with excellence, and lead product prototyping and UX design work. This is an opportunity to join a fast-paced team, think holistically about design and change the current grocery landscape.Duties and Responsibilities

• Applies user centered design methods to design elegant, simple and intuitive solutions that align business goals and user needs.
• Advocates for the customer throughout the product lifecycle.
• Conducts remote user research to validate concepts and design decisions.
• Collaborates and coordinates with design peers to deliver a consistent and cohesive user experience across our digital platforms.
• Presents the work to various audiences and can clearly articulate rationale behind design decisions.
• Delivers wireframes, flows, high fidelity comps, and front-end annotations. Documents expected transitions, animations, and micro-interactions through prototypes as needed.
• Delivers final designs adhering to brand standards, WCAG 2.0, and internal design system.
• Works with scrum teams to execute the work and to ensure designs are implemented as intended.
• Seeks to continuously improve the customer experience by considering market analysis, customer feedback, usage analytics, stakeholder input, and design research insights.Qualifications
• At least 1 year of experience in an ecommerce or digital agency as a product designer, user experience designer, interaction designer, or similar role.
• Proficient using design and prototyping tools such as Figma.
• Experience working in an agile environment.
• Experience working with design research, interpreting findings and acting on those results.
• Experience with ecommerce and transactional experiences.
• Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience.Preferred Qualifications
• Navigates constraints and complexity while maintaining composure, pushing back diplomatically, and frequently works with a mentor or manager.
• Thinks deeply to understand the problem space and is curious to rapidly explore potential solutions that align with customer needs.
• Constantly explores ways to improve the way our products work AND look.
• Loves to collaborate closely with colleagues in design, research, product management and engineering.
• Ability to work well with others and build an internal network.
• Organized, motivated and excited about designing the future of online grocery.
• Understands when and how to leverage research to identify problems and validate design decisions.
• Works in all phases of design from research, ideation, execution, and optimization.
• Is energized by problem-solving and loves to develop recommendations to solve difficult problems.
• Is attuned to emerging design trends, methods, and patterns.
• Comfortable designing experiences for mobile web and mobile app touchpoints.
• Ability to drive the design review cycle and close on design requirements with guidance and direction.
• Anticipates technical considerations when designing.
• Produces business results through design.
• A portfolio that demonstrates systematic and creative design thinking as well as a solid understanding of UX/UI best practices.Salary Range: $79,280 - $118,920Work Schedule: Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Chicago, IL, and Quincy, MA.Additional Information:At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do.
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Keywords: Loyalty360, Carol Stream , Experience Designer Specialist, Other , Chicago, Illinois