Complex Claims Analyst - E&O
Company: Disability Solutions
Location: Chicago
Posted on: October 20, 2024
Job Description:
Let's care for tomorrow. Your ambitions. Your dreams. Your
tomorrow At Allianz Commercial (AzC), we are the global leader for
insuring corporate and specialty risks in the Allianz Group.
Whether it's aircraft, satellites, the world's biggest ships and
tallest building, cyber-attacks or climate change impacts, AzC has
the major risks covered when it comes to protecting businesses. We
are looking for a Complex Claims Analyst - E&O. The hybrid
position will be based in our Chicago office but can also be based
remote, if not within reasonable distance of one of the offices.
Your Team You will be working with a small but diverse team of
claims professionals of various experience levels and backgrounds,
in a collegial and supportive atmosphere that values individual
strengths and encourages professional development and participation
in industry leadership. The Impact You Will Have Complex Claims
Analyst, will proactively investigate, evaluate, and negotiate
resolution of assigned primary and excess E&O claims, with a
primary focus on Insurance Agents & Brokers E&O claims, and
secondarily on various additional types of E&O claims such as
Miscellaneous, A&E, LPL, and APL, in accordance with
established best practices and assure claims are handled within
granted autonomy limits. The Complex Claims Analyst will also
develop and maintain relationships with customers and brokers as
well as internal business partners. Some of your specific
responsibilities could include:
- Investigation and Reserving of Claims - Investigate claims that
involve complex liability issues on primary and excess E&O
claims.
- Evaluating and addressing coverage issues and determine
appropriate reserving levels; and selecting and directing
independent external service providers (e.g. Lawyers, Independent
Adjusters, Experts).
- Settlement - Negotiating and resolving complex E&O claims
ensuring cost effective, service orientated solutions.
- Ensuring claims are settled in accordance with settlement
guidelines.
- Referrals and Compliance - Ensuring all claims handled within
authority limits, and in line with AzC Claims complex procedures
and guidelines.
- Referring cases outside of authority level, preparing referral
documentation and materials as appropriate; and
- Supporting the establishment of claims management procedures on
new business accounts in association with clients, brokers and loss
adjusters.
- Market Management - Proactively supporting acquisition of new
business and retention of existing business.
- Proactively liaising with underwriters on market management
initiatives and attending industry functions.
- Relationship Management - Positively representing AzC
externally to the market and developing and maintaining
relationships with brokers and clients, as well as other relevant
stakeholders (e.g. third party adjusters);
- Proactively drive involvement of functional areas in Claims
handling process, e.g. Underwriting, Operations.
- Effectively reporting and presenting complex and contentious
loss and claims information internally and externally.
- Claims Processing & Administration - Inputting and maintaining
accurate claims records for designated accounts, within appropriate
AzC Claims administration systems.
- Manage timely production of management information reports
(e.g. monthly major claims movements) and proactively identify loss
trends. What You'll Bring to the Role
- 5 - 7 years' experience in proven track record in handling
Liability claims involving noncomplex coverage and damage
issues
- Demonstrate established relationships with brokers at peer
group level and well established within local market.
- Have an expert understanding of Liability products and
portfolio, with expert understanding of coverage and application in
the adjustment process.
- In-depth understanding of regional / local Liability insurance
markets and competitor landscape
- Detailed understanding of legal and regulatory framework
- Experience working in a complex, global matrix
organization.
- Bachelor's degree in a relevant discipline The annualized base
pay range for this role is $102,232 - 175,255. The annual base
salary range represents a nationwide market range. The actual
salary for this position may be above and will be determined by
several factors, including the scope, complexity and location of
the role, the skills, education, training, credentials and
experience of the candidate. The base pay is just one component of
the AzC total compensation package. As part of our comprehensive
compensation and highly rated benefits programs, employees are also
eligible for annual performance-based cash incentive awards. 56289
- Customer Services & Claims - Professional - Non-Executive -
Allianz Commercial - Full-Time - Permanent What's in it for you?
Let's care about everything that makes you, you We are committed to
nurturing an inclusive environment where everyone feels they
belong. We offer a hybrid working model, which recognizes the value
of striking a balance between in-person collaboration and remote
working. Please feel free to discuss flexible working arrangements
with us. Let's care for your financial wellbeing We believe in
rewarding performance with a great compensation and benefits
package (details vary by location), including a generous bonus
scheme and 401K. Let's care for your opportunities to progress From
career development and digital learning programs to international
career mobility, we offer lifelong learning for our employees
worldwide and an environment where innovation, delivery and
empowerment are fostered. Let's care for life's twists and turns
From our support for flexible working, health and wellbeing
(including private healthcare and generous parental leave
benefits), to helping people return from career breaks with
experience that nothing else can teach. We've got your back. Let's
care for our society and our planet With opportunities to be
engaged in shaping a future that is safe, inclusive and
sustainable, we care for the tomorrows of our people, our industry
and our clients. Care to join us? Allianz Commercial (AzC) is a
global corporate insurance carrier and part of Allianz Group. We
provide risk consultancy, Property-Casualty insurance solutions and
alternative risk transfer for a wide spectrum of commercial,
corporate and specialty risks across 10 dedicated lines of
business. Learn more about us by clicking . Allianz is an equal
opportunity employer, and therefore welcomes applications
regardless of ethnicity or cultural background, age, gender,
nationality, religion, disability, sexual orientation or any other
protected characteristic. Diversity of thinking is an important
part of our company culture. Recruitment Agencies: AzC has an
in-house recruitment team, which focuses on sourcing great
candidates directly. AzC does not accept unsolicited resumes from
agency or search firm recruiters. Fees will not be paid in the
event a candidate submitted by a recruiter without an agreement in
place is hired. When we do use agencies, we have a PSL in place, so
please do not contact managers directly. #LI-Hybrid Nearest Major
Market: Chicago
Keywords: Disability Solutions, Carol Stream , Complex Claims Analyst - E&O, Professions , Chicago, Illinois
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