Senior Applications Consultant - Hemostasis

Company: Werfenlife SA.
Location: Chicago
Posted on: February 1, 2025

Job Description:

Clinical Applications Consultant - HemostasisCountry: United StatesShift: 1stAbout the PositionWerfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We're passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.OverviewPosition Summary: Responsible for ensuring total customer satisfaction within the Werfen installed base. Perform installations, validations/verification and training on Werfen analyzers. Provide ongoing clinical support, customer education and consult with customers regarding matters of regulatory requirements and compliance.Amazing Total Rewards for our Clinical Applications Consultants!

• Generous Base Salary + Incentive Compensation
• Company Vehicle with Personal Use Allowance
• Phone & Internet Reimbursement
• 8% 401k Match (dollar for dollar!)
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Talk to your recruiter for full offerings!ResponsibilitiesKey Accountabilities:
  • Performs Werfen instrument installations, validations/verifications, and training inside and outside their assigned territory as directed by the Clinical Applications Manager (CAM).
  • Responsible for ensuring total customer satisfaction and base maintenance within their assigned territory.
  • Provides customer clinical & technical support and education, instructing customers on proper operation and clinical utilization of Werfen products.
  • Achieves and maintains a high level of competency in technical knowledge of Werfen products and services.
  • Maintains comprehensive knowledge of regulatory requirements.
  • Responsible for knowledge and competency regarding Data Management Systems.
  • Identifies opportunities to further penetrate current Werfen installed base and grow revenue within assigned accounts.
  • Participates in seminars, workshops, and convention exhibit activities as requested by Management.
  • Develops/maintains an account list and calls on each according to required frequencies.
  • Manages and controls personal travel and expense budget.
  • Prepares forecasts and other monthly reports as required by management.
  • Responsible for complying with all regulatory mandated policies, procedures, and work.Secondary Functions:
    • To be determined, as needed, by management.Budget Managed (if applicable): Personal T&E BudgetInternal Networking/Key Relationships: To be determined based on department needs, including:
      • Customer Service
      • Technical Support GroupSkills & Capabilities:
        • Efficiently works under pressure to meet deadlines.
        • Proven technical proficiency and knowledge.
        • Strong planning and organizational skills.
        • Ability to communicate effectively at varying levels of the organization.
        • Demonstrated problem-solving skills.
        • Collaboration, capable of executing in a team environment.
        • Ability to present complex technical concepts for varying levels of customer staff, including physicians.QualificationsMinimum Knowledge & Experience Required for the Position:Education:
          • Associates degree in Medical Technology (preferred), Respiratory Therapy, Nursing or related scientific discipline required. Bachelor's degree preferred.Experience:
            • Minimum of 2-3 years' work experience in a lab or clinical setting.Additional Skills/Knowledge:
              • Strong computer skills (Word, Excel, and PowerPoint).
              • Fluency in English required.Travel Requirements: Approximately 80% of time.Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment, or retaliation based upon an individual's protected characteristics as defined by applicable state or federal law.
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Keywords: Werfenlife SA., Carol Stream , Senior Applications Consultant - Hemostasis, Professions , Chicago, Illinois