EVENT SALES & COORDINATOR - SUNDA NEW ASIAN

Company: DaVita Inc.
Location: Chicago
Posted on: October 30, 2024

Job Description:

Event & Sales Coordinator - Sunda New Asian

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
General Overview: The Event & Sales Coordinator will play a crucial role in executing all Event department related functions for Sunda New Asian. The Sunda Events & Sales Coordinator will provide administrative support to the sales team and help to deliver world class customer service and profitability to our venues.
Essential Duties:

• Experience, ability & drive to generate leads & drive new business.
• Assist with the successful execution of events in-venue and offsite.
• Demonstrate a willingness to engage in store operations as appropriate.
• Work week including nights and weekends.
• Demonstrates an ability to work independently as well as collaboratively in team environment, depending on the situation.
• Understand Sunda offerings, including but not limited to food, beverages etc.
• Understand Sunda operations, steps of service and overall execution at the Brand level.
• Understand Sunda restaurant space, item placement to maximize desired brand exposure and outcomes.
• Continuous training, operational involvement and engagement by spending time in the restaurant during service hours.
• Generate leads & drive new business.
• Available to work week days including nights and weekends.
• Support the Sales Manager and venues for event and operations related tasks.
• Manage all event/catering documents and files and work across departments to communicate details.
• Printing event orders, edit/create client menus, process payments, maintain photos and data.
• Manage catering inquiries, invoices, create BEOs for clients, and traffic the catering process from start to finish.
• Conducts site visits/inspections.
• Greets groups and serves as an on-site liaison for groups.
• Collect payments, send invoices, and maintain professional communication with our clients.
• Manage catering software (Tripleseat) by maintaining accounts, pricing, and offerings for catering clients.
• Set up buffets, and food stations at off-site events, weddings, sports games, corporate offices as needed.
• Communicate with banquet team to ensure their successful execution of all events.
• Actively building catering sales/promotional drops/soliciting new business.
• Support sales team with administrative duties, phone answering, emails, rsvp lists, and social media.
• Be a brand advocate, and help find solutions to challenges within the department.
• Vendor management including booking deliveries, reporting, communication.
• Be a responsible advocate for the entire guest experience.
• Uphold food safety and quality standards.
• Assist with delivery and set-up of catering orders as assigned at client locations.
• Greet and assist guests and respond to requests in a timely, friendly and efficient manner.
• Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation.
• Answer telephones, schedule team members, process payroll and conduct inventory.
• Coordinate department projects, admin logistics as needed.
• Track Guest feedback and Comment Cards and follow up.
• Perform other general office duties and assist with special projects, as needed.Skills:
• Superior and professional communication skills and writing skills.
• Must be able to effectively ask fact-finding questions both in person and via phone to uncover potential from all customers.
• Ability to work and lead effectively with high degree of autonomy.
• Must have excellent time management and priority management skills.
• High attention to detail; exemplary written and verbal communication skills.
• Must be highly motivated to success with passion and a sense of urgency to complete all assigned projects.
• Previous experience in a similar position or in the restaurant business is helpful but not required.
• Proficient with Microsoft Word, Excel, and Outlook.
• Update & maintain events software; Tripleseat knowledge a plus.Preferred Qualifications and Skills:
• Minimum of 1-2 Years Event/Catering Coordinator or Catering Lead Experience.
• Organizational & Administrative skills to maintain records.
• High degree of professional integrity, ability to work safely, effectively, and efficiently.
• Must have skills in database, spreadsheet, or other Microsoft applications. Tripleseat Software experience a plus.
• Experience setting up buffet stations, unpacking catering food, setting up service for clients.
• Previous Food & Beverage experience preferred, especially in a luxury environment.
• Previous customer experience and ability to work effectively under pressure.
• Strong attention to detail and problem-solving skills.
• Strong communication skills, friendly approachable demeanor with the ability to make conversation easily.
• Ability to remain calm during challenging situations.
• Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening shifts.
• Must be able to work as part of a team.
• Good communication skills - Reading, writing, and oral proficiency in the English language.
• Knowledge of the local Chicago area and the restaurant industry.
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Keywords: DaVita Inc., Carol Stream , EVENT SALES & COORDINATOR - SUNDA NEW ASIAN, Sales , Chicago, Illinois