Inside Sales Representative

Company: Disability Solutions
Location: Kenosha
Posted on: October 31, 2024

Job Description:

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...Position Summary:Supports order and delivery interaction between customers and Gordon Food Service (GFS) via telephone, email. Seeks growth opportunities with existing customers through knowledge and professionalism. Strengthens customer relationships by representing GFS products and services for assigned territory and accounts. Promotes and utilizes e-Commerce technologies.Essential Functions:

• Serves as liaison between the outside Customer Development Specialist (CDS) and partners within the organization.
• Manages customer orders (telephoned, emailed, electronic or faxed). Communicate with customers regarding out of stocks and substitution options.
• Maintains knowledge of specific GFS systems, distribution centers and products.
• Mentors new call center representatives.
• Attends on-going training sessions.
• Arranges exception deliveries in collaboration with Transportation departments and other delivery services.
• Determines appropriate credits for customers.
• Collaborates with CDS on customer pricing exceptions; leverages GFS resources to increase territory growth.
• Facilitates discussion of negotiation of products and pricing with the customer.
• Support CDSs and customers with order guide management, creating quotelists, invoice comparisons and creating reporting.
• Performs other duties as assigned.Knowledge / Skills / Abilities:
  • Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities. Must have the ability to multi-task, prioritize and be able to work independently or within a team environment. Must have good customer service and time management skills.BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.Gordon Food Service is an equal opportunity employer.All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words "Accommodation Request" in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.All Gordon Food Service locations are tobacco-free.Gordon Food Service is a drug-free workplace and drug tests all employees.

Keywords: Disability Solutions, Carol Stream , Inside Sales Representative, Sales , Kenosha, Illinois